Shipping Policy

Our commitment is to deliver your orders promptly and securely. Each order is processed with meticulous attention to detail, ensuring that all items are packed carefully to prevent any damage during transit. For ready-to-ship products, orders are typically dispatched within 1-2 business days from receipt. However, for handmade and custom-made items, the production process requires additional time. Depending on the complexity and demand, production can take between 1-2 weeks before these items are ready for shipment. In the event of production delays, we will notify you by email to keep you updated on any changes to the shipping timeline.

Handling Time

  • Standard Handling: All orders are processed and prepared for shipment within 1-2 business days, including packaging time.
  • Custom & Handmade Items: For custom or handmade products, handling times may be extended due to production requirements, usually ranging from 1-2 weeks. If there are any significant delays, we will notify you immediately.

Delivery Time

  • Estimated Delivery: Once dispatched, orders are estimated to arrive within 2 to 9 business days, depending on the destination within the U.S.
  • Remote Areas: Delivery times may vary for remote or less accessible locations, but we work to ensure that your order arrives promptly.
  • Peak Seasons & External Factors: During high-demand periods (like holidays) or due to unexpected conditions (such as weather disruptions), delivery times may be affected. We will notify you of any anticipated delays.

Order Processing

Once your order is placed, a confirmation email will be sent with the order details. Please review this email carefully and reach out to us immediately if you notice any discrepancies. All orders are processed within 1-2 business days (excluding weekends and holidays). After your order has been prepared and shipped, you will receive a shipping confirmation email, which includes a tracking number to help you follow your shipment’s progress.

Standard Shipping

We provide standard shipping on all orders, with an estimated delivery time of approximately 5 business days, subject to location. This estimate may fluctuate due to factors beyond our control, such as peak seasons or unforeseen delays. Our shipping partners strive for timely delivery, although external conditions can sometimes affect schedules.

U.S. Shipping Rates

  • For orders over $23.96, a shipping fee of 25% of the total order value will apply.
  • For orders of $23.96 or less, a flat shipping fee of $5.99 will be charged.
  • We aim to offer competitive rates while ensuring your items are securely delivered.

U.S. Tax Rates

  • All U.S. orders are subject to a 12% sales tax on the total order value, applied at checkout. This ensures compliance with applicable state and local tax laws.

Shipment Tracking

After your order is shipped, you will receive a tracking number via email, along with a link to monitor the shipment online. This tracking information allows you to stay updated on your order’s journey from our facility to your doorstep.

Shipment Delays

If your order has not arrived within 5 business days of receiving the shipping confirmation email, please contact us for assistance. Provide your full name, order number, and any relevant details to help us investigate the delay. Our contact information is available on the Contact Us page, and we are dedicated to resolving any issues and ensuring you receive your items promptly.

Contact Information

If you have any questions or concerns regarding your shipment, please do not hesitate to contact us. Our customer service team is here to assist with any inquiries or issues that may arise. Your satisfaction is our priority, and we appreciate your understanding and support as we strive to deliver the best possible service.

Thank you for choosing us. We look forward to serving you!